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J. Andrew Shelley's avatar

We have to get past demonizing one another, plain and simple.

For decades, organizational behaviorists developed new and better ways to execute the simple lesson: Criticize the behavior, not the person...because that's how people learn.

For the last few decades, many of us have been ignoring that great advice. We have criticized the behavior AND declared the wrong of whole groups of people. We have insisted they accept guilt like a Christian sinner or an alcoholic. We've said that no matter the absence of the behavior or the improved behavior, the sin remains.

It is no surprise that we see such a massive social backlash.

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